Shipment Policy
Refined Chronos Shipment Policy
At Refined Chronos, we ensure that your timepiece reaches you promptly and securely. Below is our detailed shipment policy:
Order Processing Time
- Orders are processed and shipped within 1-3 business days of payment confirmation.
- Custom or engraved watches may require an additional 3-5 business days for processing.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Options and Delivery Times
We offer the following shipping options for your convenience:
- Standard Shipping: Estimated delivery in 5-7 business days.
- Expedited Shipping: Estimated delivery in 2-3 business days.
- Express Shipping: Estimated delivery in 1-2 business days.
Note: Delivery times are estimates and may vary depending on your location and carrier availability.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.
Lost or Delayed Shipments
If your order is delayed or appears to be lost, please contact us immediately at support@refinedchronos.com. We will work with the carrier to resolve the issue and ensure your satisfaction.
Damaged Shipments
If your package arrives damaged, please retain all packaging materials and contact us within 24 hours of receipt at refinedchronos@gmail.com. We will assist in filing a claim with the carrier and provide a resolution promptly.
Thank you for choosing Refined Chronos. If you have any questions regarding your shipment, please do not hesitate to contact us at refinedchronos@gmail.com.
Refined Chronos
"Timeless elegance, delivered with care."